How AI Automation Transformed OUR Booking Workflow
“The biggest waste of time in any business isn’t the work — it’s the waiting.”
In the world of live music, that quote hits differently. Behind every packed dance floor, every first dance, every late-night encore… there’s a mountain of boring admin. The kind nobody sees. The kind nobody claps for. The kind that quietly eats hours out of your week.
And for years, that was us: The Plectrums, Scotland’s best wedding and events band, sound-checking at 6pm… replying to enquiries at 2am… juggling guitars one minute and calendars the next.
That was until AI stepped in.
Thanks to a collaboration with Dynamic Minds, we didn’t just tidy up our workflow, we transformed it. We automated it. We made our day easier. We reduced work hours. We eliminated repetitive tasks. And we freed up time to actually do the thing we’re paid to do: play music.
This is the full story of how an entertainment business used AI workflow automation to turn booking chaos into calm efficiency, and how you can, too.
🎸 The Problem: A Great Band Buried in Admin
Let’s be honest: running a band is nothing like being in a band. Being in a band is fun.
Running one is spreadsheets, unread emails, chasing clients for details, cross-checking dates, and praying you didn’t double-book the saxophonist (which we have done once before).
We’d get enquiries at all hours. People planning weddings want quick answers, “Are you available or not?”, and delaying those responses costs bookings.
But here’s the real pain point:
❌ manual workflows were killing our time
❌ repetitive tasks were draining our energy
❌ and our booking process wasn’t scalable
A small team only has so many hours. And admin work eats them alive.
We needed a way to reduce work, reduce wasted hours, and make our day easier.
Enter automation.
The Solution: Smart AI Workflow Automation (Built by Dynamic Minds)
Dynamic Minds (yes, our UK-based AI consultancy) analysed our entire workflow, from enquiry to confirmation, and identified exactly where AI could replace manual effort.
The result?
A fully automated booking workflow that does in 30 seconds what used to take 20 minutes.
Here’s how it works:
1️⃣ Real-time availability checking
A client submits a booking request → AI checks our Google calendar instantly.
2️⃣ Automatic personalised emails
If we’re free → instant warm “yes, we’re available” reply. If not → alternative dates + friendly message sent automatically.
3️⃣ Smart follow-up system
If a client forgets to reply (which is most clients) → AI sends a gentle reminder after 3 days.
4️⃣ Payment + confirmation workflow
Once they confirm → the system updates our calendars + sends event details to the band.
5️⃣ Zero human involvement required until the client is ready to book us
That means:
No more lost enquiries
No more slow replies
No more confusion
No more double bookings
And WAY less admin
Our work hours dropped significantly. Our conversion rate went up. And clients genuinely think we reply faster than Google.
“Our system builds a personalised reply for every client — name, venue, date and all — in seconds.”
The Impact: More Time, More Bookings, Less Stress.
Let’s break down the real benefits:
⏳ Reduced work hours
We reclaimed multiple hours every single week.
⚡ Lightning-fast response time
From approx. 12 hours (Sometimes even days) → to under 1 minute.
📈 More confirmed bookings
Clients pick the band that replies first. Thanks to AI, that’s now always us.
😊 Less burnout
Admin drains musicians. Automation gave us our energy back.
🎶 More time for music + marketing
When AI handles the repetitive tasks… you can finally focus on the creative ones.
💡 Why This Matters for ANY Business (Not Just Bands)
This isn’t “music industry tech”. This is workflow automation,and it applies everywhere.
Whether you’re a:
wedding photographer
property management company
trades business
marketing agency
consultant
gym
events company
salon
tattoo studio
or literally ANY service-based business…
You’re drowning in the same repetitive tasks.
And AI can:
✔️ automate 30–60% of your admin
✔️ reduce work hours
✔️ streamline your workflow
✔️ make your day easier
✔️ save you money
✔️ increase your output
✔️ eliminate mistakes
✔️ let you scale without hiring
Every business has hidden inefficiencies. Dynamic Minds helped us uncover them with their fantastic 7-day audit — and automate them.
🤝 Dynamic Minds: The Team Behind the Automation
This automation system wasn’t a random plugin or chatbot.
It was a designed workflow, built specifically for the way The Plectrums operate.
Dynamic Minds specialises in:
AI workflow audits
automation strategy
process mapping
AI readiness reports
tool selection + implementation
If your business wants to save time, reduce work hours, or automate repetitive tasks, start with an AI workflow audit.
👉 Learn more at DynamicMinds.ai
🎵 Final Thought
AI isn’t here to replace musicians, creatives, or business owners.
It’s here to replace the boring stuff. The repetitive stuff. The stuff that steals your energy and clutters your day.
The Plectrums are living proof of this:
We didn’t automate our music.
We automated everything that prevents us from making music.
And that’s what a great workflow should do… create harmony long before we ever hit the stage.